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Qantas Data Breach: 6 Million Customers Potentially Affected

A significant data security incident has recently come to light, impacting a vast number of individuals associated with a major airline. Reports confirm that a technical issue within a third-party recruitment platform used by the airline inadvertently disabled user authentication for a period in early May.

This system error has potentially exposed the personal information of a staggering 6 million individuals. These are people who interacted with the airline’s recruitment process through the specific platform, Pymetrics, spanning a considerable timeframe between 2012 and 2023. The sensitive data potentially accessed includes names, contact information, and details related to job applications or assessments conducted via the platform.

Upon being alerted to the vulnerability by the third-party provider, the airline states it took immediate steps to address the problem and re-secure the system. An investigation is currently underway to determine the full extent of the breach and identify exactly which individuals may have been impacted. The airline is in the process of directly notifying those potentially affected. This event highlights the critical importance of robust cybersecurity measures and the complexities involved in managing sensitive personal data, particularly when relying on external vendors. Protecting customer data privacy remains a paramount challenge in the digital age.

Source: https://www.helpnetsecurity.com/2025/07/02/qantas-cyber-incident-data-breach/

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