Stellantis Data Breach: What Owners of Chrysler, Dodge, and Jeep Need to Know
Automotive giant Stellantis has confirmed it is investigating a significant data breach that exposed the personal information of a large number of its customers in North America. The incident, which affects owners of popular brands like Chrysler, Dodge, and Jeep, did not originate from a direct attack on Stellantis but from a security failure at a third-party vendor.
If you own a vehicle from a Stellantis brand, this is what you need to understand about the breach and the steps you should take to protect yourself.
What Information Was Exposed?
The investigation revealed that an unauthorized party gained access to a database managed by a third-party provider that Stellantis uses for marketing and customer communications. While the investigation is ongoing, the company has confirmed that the compromised data includes sensitive customer information.
The following types of personal data were exposed in the incident:
- Full Name
- Home Address
- Email Address
- Phone Number
- Vehicle Identification Number (VIN)
- Vehicle Service History
It is crucial to note that Stellantis has stated that highly sensitive financial information, such as Social Security numbers and credit card details, was not compromised in this breach. The exposed data is primarily related to customer identity and vehicle ownership.
The Growing Threat of Third-Party Breaches
This incident highlights a critical vulnerability in modern business: supply chain attacks. Companies like Stellantis rely on a network of external vendors for everything from software to marketing services. While Stellantis’s internal systems may be secure, a vulnerability in any one of its partners can create a backdoor for cybercriminals.
This type of breach underscores the fact that your data is only as secure as the weakest link in the chain. Even if you trust the company you do business with directly, the security practices of their vendors are equally important.
Actionable Steps for Affected Vehicle Owners
Stellantis is in the process of notifying affected customers directly. However, whether you receive a notification or not, it is wise to take proactive security measures. Cybercriminals can use the stolen information to craft highly convincing scams.
Here are four essential steps every Stellantis vehicle owner should take immediately:
Be on High Alert for Phishing Scams: This is the most significant risk. Criminals can use your name, address, and specific vehicle information (like your VIN) to create highly personalized and convincing phishing emails, text messages, or phone calls. Be extremely skeptical of any unsolicited communication pretending to be from Stellantis, your dealership, or your auto loan provider. Never click on suspicious links or provide personal information in response to an unexpected request.
Monitor Your Financial Accounts: While financial data was not directly exposed, criminals can use your personal information to try and gain access to other accounts. Keep a close watch on your bank and credit card statements for any unusual activity.
Secure Related Online Accounts: If you use the same password for a Mopar or other Stellantis-related online account that you use elsewhere, change it immediately. It’s best practice to use a unique, strong password for every account to prevent a breach at one company from affecting your security at another.
Trust Only Official Communications: For updates on this incident, rely solely on the official Stellantis website or direct communications you have verified as legitimate. Do not trust information posted on social media or third-party forums.
Stellantis has indicated it will be offering complimentary credit monitoring and identity theft protection services to individuals impacted by this breach. If you receive an official notification, be sure to take advantage of this offer to add another layer of security.
Staying vigilant is the best defense against those who would exploit your stolen information. By understanding the risks and taking these protective steps, you can significantly reduce your chances of becoming a victim of fraud.
Source: https://securityaffairs.com/182456/data-breach/stellantis-probes-data-breach-linked-to-third-party-provider.html
