Synology Garners Exceptional Customer Acclaim in Gartner Peer Insights Report
In the competitive world of data storage and management, trust is paramount. Businesses and IT professionals need solutions that are not only powerful but also reliable and backed by excellent support. Recent findings from the prestigious Gartner Peer Insights report underscore a clear leader in customer satisfaction, with Synology earning an outstanding overall rating of 4.7 out of 5 stars.
This exceptional rating is not based on analyst opinion alone but on feedback from hundreds of verified IT professionals and enterprise users who work with these systems daily. For anyone considering a new data storage solution or validating their current infrastructure, this customer-driven recognition speaks volumes about real-world performance and reliability.
What a High Rating from Real-World Users Signifies
Gartner Peer Insights provides a platform for IT decision-makers to share their candid experiences with technology solutions. A high rating in this context is a powerful indicator of a product’s true value. Synology’s impressive score reflects excellence across several critical areas:
- Ease of Deployment and Management: Users consistently praise Synology’s DiskStation Manager (DSM) operating system. Its intuitive, web-based interface simplifies complex tasks like setting up storage pools, managing user permissions, and deploying applications, significantly reducing the burden on IT staff.
- Robust Product Capabilities: From file sharing and synchronization to comprehensive data backup and even video surveillance, Synology offers a versatile ecosystem of applications. Users highlight the all-in-one nature of the platform, which allows them to consolidate multiple services onto a single, reliable device.
- Stellar Technical Support and Service: When issues arise, responsive and knowledgeable support is crucial. The high rating is a direct reflection of customer satisfaction with Synology’s support team, a key factor for any business where downtime is not an option.
- Reliability and Performance: At its core, a storage solution must be dependable. Customers frequently report on the stability and consistent performance of Synology NAS (Network Attached Storage) devices, trusting them to protect critical business data day in and day out.
The Business Impact: More Than Just a Number
For a business, this high level of customer validation provides confidence and a clear path forward. Choosing a technology partner is a significant decision, and this rating serves as a strong third-party endorsement. It confirms that Synology solutions are not just feature-rich on paper but deliver tangible results in demanding professional environments.
This recognition solidifies Synology’s position as a top choice for organizations of all sizes, from small businesses seeking their first centralized storage solution to large enterprises needing scalable and secure data management infrastructure.
Maximizing Your Data Security: Actionable Tips
While Synology provides a secure platform, maintaining data integrity is a shared responsibility. To ensure your digital assets are protected, consider implementing these security best practices:
- Activate Multi-Factor Authentication (MFA): Add an essential layer of security to all administrator and user accounts. This prevents unauthorized access even if a password is compromised.
- Follow the 3-2-1 Backup Rule: Ensure you have three copies of your data, on two different types of media, with one copy stored off-site. Synology’s Hyper Backup solution makes it easy to automate this process to another Synology NAS, a public cloud service, or an external drive.
- Keep Your System Updated: Regularly check for and install updates for both the DSM operating system and any installed packages. These updates often contain critical security patches that protect your system from emerging threats.
- Utilize Security Advisor: This built-in DSM tool scans your system for potential security vulnerabilities, such as weak passwords, malware, and misconfigured settings, providing actionable advice to strengthen your defenses.
Ultimately, the overwhelmingly positive feedback from IT professionals in the Gartner Peer Insights report is a powerful testament to Synology’s commitment to quality, usability, and customer success. For any organization looking for a trusted, powerful, and user-acclaimed data management solution, the evidence is clear.
Source: https://datacenternews.asia/story/synology-receives-4-7-rating-in-2025-gartner-customer-report
