Travelers using online services for a major Canadian airline may experience disruptions following a cybersecurity issue impacting a third-party provider. The airline has confirmed that this external incident is affecting its ability to deliver full functionality through its website and mobile app.
Customers attempting to access features such as booking new flights, completing check-in procedures, managing existing reservations, or checking flight status online might encounter difficulties or delays. The airline is actively working to mitigate the impact of this technical issue and restore normal service as quickly as possible.
Passengers are advised to anticipate potential inconvenience when using the airline’s digital platforms. The company stated it is committed to minimizing disruptions and is exploring alternative methods to assist customers where possible. It is recommended that travelers needing immediate assistance or unable to access online services consider other contact options or check for updates directly from the airline.
Source: https://go.theregister.com/feed/www.theregister.com/2025/06/16/westjet_cybersecurity_snafu/
